Professional
Experience

Business Analyst

Saint Peter's University · Jersey City, NJ

• Led a 5-person team; conducted stakeholder interviews to elicit requirements, wrote user stories and acceptance criteria, and prioritised roadmap initiatives using Agile-style planning.
• Built self-serve funnel dashboards (awareness → sign-up → attendance) in SQL & Tableau — increased recurring attendance by 20% and event adoption by 25%.
• Authored BRDs, PRDs, and release notes; coordinated UAT to validate deliverables against business requirements before deployment.
• Delivered weekly BI reports with data-driven recommendations to leadership, directly informing programme planning and resource allocation decisions.

Business Analyst

Mahalaxmi Enterprises · India  ·  Construction & Operations (250+ employees)

• Led requirements gathering sessions with stakeholders; translated business needs into BRDs, FRDs, and user stories for construction and enterprise projects.
• Conducted end-to-end process and gap analysis across operations workflows — identified inefficiencies and implemented improvements that reduced project delays.
• Built Excel, SQL, and Tableau dashboards tracking cost, timelines, and resource utilisation KPIs, enabling data-driven decision-making across project teams.
• Supported ERP and project management system implementation; led UAT to validate system functionality before go-live deployment.
• Facilitated cross-functional stakeholder communication across teams and vendors — managing scope, timelines, risks, and deliverable alignment.

HR Analytics Co-Op

The Home Depot · Canada

• Built and maintained HR dashboards in Tableau and Excel tracking recruitment KPIs, training completion, and performance trends; improved HR database accuracy by 30% through structured data cleaning and quality initiatives.
• Conducted SQL-based analysis to uncover inefficiencies in training completion and performance evaluation workflows, supporting targeted process improvements.
• Delivered workforce insights and BI reports that supported attrition reduction, improved HR planning, and informed workforce strategy across the organisation.
• Standardised reporting workflows and collaborated with HR and training teams to align analytics with company-wide data strategy and reporting standards.